Terms and Conditions of Service – Indoor Weather Heating and Air HVAC Services
Effective Date: 04/01/2022

These Terms and Conditions (“Agreement”) govern the provision of HVAC services by Indoor Weather Heating and Air (“Company”, “we”, “us”, or “our”) to the customer (“Client”, “you”, or “your”) in the state of Florida.

1. Scope of Work – We agree to perform HVAC services, which may include installation, repair, maintenance, or inspection of heating, ventilation, and air conditioning systems, as specified in the work order, proposal, or invoice (“Work Order”).

2. Quotes and Estimates – All quotes or estimates are valid for 14 days from the date of issue. Final pricing may vary based on unforeseen conditions or changes requested by the Client. Written approval is required for any additional work.

3. Payment Terms – Payment is due upon completion of the work unless otherwise agreed in writing. For larger projects, a deposit of 30% may be required prior to commencement. We accept payment via [cash, check, credit card, e-check etc.]. Late payments may incur a late fee of 1.5% per month or the maximum allowed by Florida law.

4. Cancellations and Rescheduling – Clients may cancel or reschedule an appointment with at least 24 hours' notice. Cancellations made with less notice may incur a service fee of $40. Emergency cancellations due to weather or force majeure will not incur fees.

5. Warranty
(a) Labor Warranty for Repairs – We provide a standard 60-day labor warranty on all HVAC repairs unless otherwise specified in writing. This warranty covers only the labor involved in the original repair and does not extend to additional parts or unrelated failures.
(b) If a defect in workmanship arises within the warranty period, we will return to diagnose and correct the issue at no additional labor cost. This warranty does not apply to failures caused by misuse, neglect, power surges, acts of nature, or tampering by unauthorized parties.
(c) Warranty service must be scheduled within the warranty period and is valid only for the original Client and location where the service was performed.
(d) This labor warranty is void if payment for the original service was not received in full.

Labor Warranty for New installations -We provide a [1-year] workmanship warranty on labor on new equipment installations. Manufacturer warranties apply to equipment and parts. Warranty is void if the system is altered or serviced by another party, or if maintenance is neglected.

6. Client Responsibilities – The Client agrees to: (a) Provide clear access to the work area; (b) Ensure all pets and minors are safely secured away from work zones; (c) Maintain routine system maintenance to ensure ongoing performance and warranty coverage.

7. Limitation of Liability – We are not liable for: (a) Damages caused by pre-existing system issues; (b) Delays due to weather, supply shortages, or manufacturer delays; (c) Indirect, incidental, or consequential damages, to the extent permitted by Florida law.

8. Permits and Code Compliance – We will obtain all necessary permits unless otherwise agreed. All work will be performed in accordance with local Florida codes and regulations.

9. Force Majeure – We are not liable for delays or failure to perform due to events beyond our reasonable control, including but not limited to natural disasters, labor strikes, supply chain disruptions, or government actions.

10. Dispute Resolution – Any disputes will be resolved through mediation or binding arbitration in accordance with Florida law, unless otherwise required by law. Legal fees incurred due to a dispute may be recovered by the prevailing party.

11. Governing Law – This Agreement shall be governed by and construed under the laws of the State of Florida. Venue for any legal action shall be in the county where services were provided.

12. Amendments – We reserve the right to amend these Terms and Conditions at any time. Updated terms will be posted on our website and/or provided in writing upon request.

13. Entire Agreement – This Agreement, along with any written estimates or work orders, constitutes the entire agreement between the parties and supersedes all prior agreements or understandings, whether written or oral.

By requesting or accepting our services, the Client agrees to be bound by these Terms and Conditions.

Terms and Conditions – Promotional Offers (HVAC Services)

1. Final Pricing
All promotional prices, discounts, and offers are subject to a site visit and detailed written estimate. Final project pricing will be determined only after the project address has been visited, system requirements evaluated, and a detailed estimate has been provided.

2. Equipment Availability
All equipment, systems, and promotional items are subject to availability. Equipment availability, model selection, and delivery timelines are the responsibility of the supplier/store and may change without notice.

3. Offer Limitations
Promotional offers:

• Cannot be combined with other offers, discounts, or promotions unless explicitly stated.

• Apply only to qualifying equipment and services.

• May be limited to specific system sizes, brands, or efficiency ratings.

• Do not include additional work that may be required such as ductwork modifications, electrical upgrades, code corrections, crane services, or structural modifications unless stated in writing.

4. Additional Costs
Additional charges may apply for:

• Code-required upgrades

• Electrical or ductwork modifications

• Difficult access installations

• After-hours or emergency services

All additional costs will be disclosed in the written estimate before work begins.

5. Financing & Rebates
Financing options and rebates are subject to approval, eligibility requirements, and program availability. The company is not responsible for changes in rebate programs or financing terms.

6. Scheduling
Installation dates are subject to equipment availability, permit approvals, weather conditions, and scheduling availability.

7. Non-Transferable
Promotional offers are non-transferable and have no cash value.

8. Expiration
All promotions must be accepted in writing before the promotion expiration date. Expired promotions cannot be honored.

9. Right to Refuse
The company reserves the right to refuse service or cancel promotional offers due to unsafe conditions, code violations, unforeseen structural issues, or project conditions that were not visible during initial inspection.

10. Changes & Errors
The company reserves the right to correct pricing errors, change promotional offers, or modify terms and conditions at any time without prior notice.

By accepting a promotional estimate, the customer agrees to these terms and conditions.

The Goodman manufacturer labor warranty is provided in conjunction with eligible Goodman equipment installations performed by Indoor Weather Heating and Air and is subject to the following terms and conditions.

1. Warranty Coverage
The Goodman manufacturer labor warranty covers labor costs associated with the repair or replacement of Goodman-manufactured parts that fail under normal operating conditions during the manufacturer’s warranty period, subject to the terms outlined below.

2. Equipment Registration Requirement
All equipment must be properly registered with the manufacturer within the required registration period after installation. Failure to register equipment may reduce or void the manufacturer warranty and associated labor coverage.

3. Warranty Term
Labor warranty coverage applies only for the term specified in the customer’s installation agreement or warranty certificate and begins on the date of installation.

4. Covered Repairs
Covered labor includes standard diagnostic and repair labor directly related to the replacement of manufacturer-defective parts. The warranty applies only to repairs performed by Indoor Weather Heating and Air.

5. Exclusions
The labor warranty does not cover:

• Maintenance services

• Filter replacements

• Refrigerant leaks not caused by manufacturer defect

• Refrigerant costs

• Electrical issues not related to equipment failure

• Drain line clogs

• Ductwork modifications or repairs

• Thermostats or accessories unless specifically included

• Damage caused by power surges, flooding, fire, storms, lightning, construction, or other acts of God

• Damage due to improper use, lack of maintenance, or unauthorized repairs

• Cosmetic damage

• Noise complaints that do not indicate mechanical failure

6. Maintenance Requirement
To keep the labor warranty valid, the system must be properly maintained. Annual maintenance is recommended and may be required depending on the warranty agreement. Failure to maintain the system may void labor warranty coverage.

7. After-Hours Service
Warranty labor covers standard business hours only. Emergency, after-hours, weekend, or holiday service may result in additional charges not covered under the labor warranty.

8. Transferability
Labor warranties are non-transferable unless otherwise stated in writing.

9. Service Area
Warranty service is only available within Indoor Weather Heating and Air’s standard service area. Travel charges may apply for locations outside the normal service area.

10. Limitations of Liability
Indoor Weather Heating and Air is not responsible for property damage, loss of use, loss of income, lodging, food spoilage, or other incidental or consequential damages resulting from equipment failure.

11. Equipment Replacement
If equipment is replaced under manufacturer warranty, the labor warranty does not automatically restart unless stated in writing.

12. Right to Inspect
Indoor Weather Heating and Air reserves the right to inspect equipment before performing warranty labor repairs.

13. Changes to Warranty Terms
Warranty terms are subject to change without notice; however, customers will be covered under the terms in effect at the time of installation.

By purchasing equipment and installation from Indoor Weather Heating and Air, the customer acknowledges and agrees to these warranty terms and conditions.